DoorDash

Senior Associate, Strategy & Operations, DoorDash for Business (Merchant)

DoorDash 📍 New York, USA 🏢 On-site Posted Sep 17, 2026 via DoorDash careers
full-time 📂 Operations & Logistics 🏢 On-site 🏭 Transportation & Logistics

✨ Job Highlights

  • ★Pay: $87,000 to $128,000 a year
  • ★On-site: New York
  • ★Full-time role in operations & logistics
  • ★Experience asked for: 3+ years
  • ★Education: PhD or doctorate
  • ★Apply directly on DoorDash's careers site
  • ★Posted September 17, 2026

Full Job Description

Senior Associate, Strategy & Operations, DoorDash for Business (Merchant) job at DoorDash in New York

DoorDash is recruiting a Senior Associate, Strategy & Operations, DoorDash for Business (Merchant) to join the team in New York. It is a full-time position. Pay for this role is set at $87,000 to $128,000 a year, according to the posting.

Here is the role as DoorDash describes it.

About the Team

DoorDash for Business is building the premier corporate dining and benefits platform-helping companies of all sizes feed their teams through industry-leading products and meal programs. Our mission is to become the go-to solution for executives, administrators, and employees who need seamless, high-quality food programs at work. We move fast, operate with an ownership mindset, and are growing new product lines to better serve our corporate customers.

About the Role

As a Strategy & Operations Senior Associate for DoorDash for Business, you'll be at the center of piloting and scaling product features that transform delivery quality, making sure every order arrives on time, accurate, properly labeled, and backed by strong options when something goes wrong. You'll shape the experience for clients, dashers, and merchants across the entire journey, not just one piece of it. This is a build-and-launch role: you'll partner cross-functionally to design testing frameworks and go-to-market plans, then turn insights from our core audiences into real product improvements. Expect to wear a lot of hats, from support and analytics to close partnership with product, often all in the same week.

You will report into the Manager, Strategy & Operations for DoorDash for Business and can work remotely or hybrid depending preference.

You're excited about this opportunity because you will…

  • Experiment - Use data-driven decision-making and sound business judgment to run tests and lead product/ feature improvement efforts
  • Optimize - Partner with product and engineering teams to continually sharpen the tools that drive quality
  • Analyze - Build models that evaluate economics and patterns, turning data into clear decisions
  • Execute - Design and run test plans and initiatives that measurably improve merchant and dasher quality
  • Collaborate - Work across sales, partner management, operations, product, engineering, and business development to elevate the experience for merchants, dashers, and clients alike
  • We're excited about you because…

  • You have 3+ years of experience in strategy and operations, commercial management, operations, or consulting; direct management experience, high-growth startup (scaling a business from 0 - 1) experience is preferred
  • You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
  • You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; intermediate SQL experience strongly preferred
  • You are customer obsessed - whether that is our clients, merchants or dashers and comfort talking / working with people from all walks of life
  • You’re unafraid of ambiguity. You don’t need a playbook. You dive into difficult problems and come up with a plan. Rapid change and learning is exciting to you.
  • Compensation

    The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

    In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

    DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

    To learn more about our benefits, visit our careers page here.

    See below for paid time off details:

  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
  • The national base pay range for this position within the United States, including Illinois and Colorado. $87,000 to $128,000 USD

    About DoorDash

    At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

    DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

    Our Commitment to Diversity and Inclusion

    We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

    Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

    Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

    If you need any accommodations, please inform your recruiting contact upon initial connection.

    Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

    We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

    The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
    Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

    Quick answers

    What is the salary for the Senior Associate, Strategy & Operations, DoorDash for Business (Merchant) role at DoorDash?

    DoorDash advertises $87,000 to $128,000 a year for this role.

    Can I work remotely in this job?

    No, it is an on-site job in New York.

    What experience do I need for this Senior Associate, Strategy & Operations, DoorDash for Business (Merchant) job?

    The posting mentions at least 3 years of relevant experience, a phd or doctorate or equivalent and skills such as SQL, Recruiting and Logistics. Read the full description above for the complete list.

    How do I apply?

    Use the apply button on this page. It takes you to DoorDash's own application form, so your CV goes directly to their hiring team.

    When was this job posted?

    DoorDash published the role on September 17, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: DoorDash careers page (job-boards.greenhouse.io). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    SQL Recruiting Logistics

    🏢 About DoorDash

    DoorDash publishes its open roles on its own careers board. This page collects the DoorDash jobs that are live right now. Each listing links to DoorDash's application form, and we remove a listing once the employer closes it.

    Industry: Transportation & Logistics

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    $87,000 - $128,000 / yearly

    Yearly salary

    Apply on Company Site ↗
    🏢 Company DoorDash
    📍 Location New York, USA
    💼 Job Type full-time
    🌐 Work Mode 🏢 On-site
    🏭 Industry Transportation & Logistics
    🗓 Posted Date Sep 17, 2026
    🔗 Via DoorDash careers
    🎯 Experience 3+ years
    🎓 Education PhD or doctorate
    📅 Deadline Dec 16, 2034

    About the Company

    DoorDash publishes its open roles on its own careers board. This page collects the DoorDash jobs that are live right…

    View Company →