DoorDash

Senior Manager, New Verticals - Search Strategy & Operations

DoorDash 📍 New York, USA 🏢 On-site Posted Sep 14, 2026 via DoorDash careers
full-time 📂 Operations & Logistics 🏢 On-site 🏭 Transportation & Logistics

✨ Job Highlights

  • ★Pay: $170,000 to $250,000 a year
  • ★On-site: New York
  • ★Full-time role in operations & logistics
  • ★Experience asked for: 8 to 12 years
  • ★Education: PhD or doctorate
  • ★Apply directly on DoorDash's careers site
  • ★Posted September 14, 2026

Full Job Description

Senior Manager, New Verticals - Search Strategy & Operations job at DoorDash in New York

DoorDash is hiring a Senior Manager, New Verticals - Search Strategy & Operations in New York. This is full-time work at DoorDash's location. DoorDash lists pay of $170,000 to $250,000 a year.

The description below comes from DoorDash's own job posting.

About the Team

New Verticals is a lean team in growth mode at DoorDash that is building and scaling new categories for our customers, leveraging the DoorDash platform. New Verticals includes over 100K grocery, convenience, alcohol, retail and DashMart businesses. The Shopping Experience team supports our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store.

About the Role

Search is critical to delivering a seamless customer experience. We’re looking for someone to join and lead our Search team across New Verticals (Grocery, Convenience, Alcohol, and Retail). You will be responsible for defining, executing and optimizing product initiatives aimed at ensuring customers can quickly and confidently find what they’re looking for. You will work closely with product, engineering, and data science to launch experiences that make shopping 10x better for our customers. You’ll dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve search relevance and conversion across the app. You’ll report into a Director on our New Verticals Strategy & Operations team and manage a small team. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly!

You’re excited about this opportunity because you will…

  • Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
  • Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.
  • Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
  • Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
  • Lead and collaborate. You’ll work with a cross-functional team, including Product, Engineering, Data Science, and Design to build this new line of business for DoorDash.
  • We’re excited about you because…

  • You have 8-12+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
  • You are a leader. You have 2+ years of experience managing high-performing teams.
  • You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
  • You’re AI native. You root cause problems with a systems first approach and can identify how to automate repeatable tasks using AI tools like Claude, Cursor, Gemini or Copilot.
  • You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
  • You’re customer focused. You are able to identify consumer pain points, lead with the consumer front of mind and build a strategy to enhance our consumer experience.
  • You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel. You can use this ability to support product use cases and troubleshoot issues.
  • You aren’t afraid to dive into technical concepts. You’re eager to understand how things work under the hood, from ML models to engineering architecture. You can collaborate seamlessly with technical teams to translate complex concepts into clear business strategies and customer outcomes.
  • You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
  • You are an owner. You're always looking for opportunities to better your work product and own the outcome - both the good and the bad
  • You have completed your BS/BA Degree, ideally a business or engineering focused concentration. An MBA is a plus!
  • We expect this position to be filled by 11-14-2026

    Compensation

    The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

    In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

    DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

    To learn more about our benefits, visit our careers page here.

    See below for paid time off details:

  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
  • The national base pay range for this position within the United States, including Illinois and Colorado. $170,000 to $250,000 USD

    About DoorDash

    At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

    DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

    Our Commitment to Diversity and Inclusion

    We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

    Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

    Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

    If you need any accommodations, please inform your recruiting contact upon initial connection.

    Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

    We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

    The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
    Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

    Common questions

    What is the salary for the Senior Manager, New Verticals - Search Strategy & Operations role at DoorDash?

    DoorDash advertises $170,000 to $250,000 a year for this role.

    Is the Senior Manager, New Verticals - Search Strategy & Operations position remote?

    No, it is an on-site job in New York.

    What experience do I need for this Senior Manager, New Verticals - Search Strategy & Operations job?

    The posting mentions 8 to 12 years of relevant experience, a phd or doctorate or equivalent and skills such as SQL, Excel, Recruiting and Logistics. Read the full description above for the complete list.

    How do I apply for the Senior Manager, New Verticals - Search Strategy & Operations job?

    Use the apply button on this page. It takes you to DoorDash's own application form, so your CV goes directly to their hiring team.

    When was this job posted?

    DoorDash published the role on September 14, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: DoorDash careers page (job-boards.greenhouse.io). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    SQL Excel Recruiting Logistics

    🏢 About DoorDash

    DoorDash publishes its open roles on its own careers board. This page collects the DoorDash jobs that are live right now. Each listing links to DoorDash's application form, and we remove a listing once the employer closes it.

    Industry: Transportation & Logistics

    View Company Profile →
    $170,000 - $250,000 / yearly

    Yearly salary

    Apply on Company Site ↗
    🏢 Company DoorDash
    📍 Location New York, USA
    💼 Job Type full-time
    🌐 Work Mode 🏢 On-site
    🏭 Industry Transportation & Logistics
    🗓 Posted Date Sep 14, 2026
    🔗 Via DoorDash careers
    🎯 Experience 8 to 12 years
    🎓 Education PhD or doctorate
    📅 Deadline Dec 16, 2034

    About the Company

    DoorDash publishes its open roles on its own careers board. This page collects the DoorDash jobs that are live right…

    View Company →