OpenAI

Program Manager - IT Operations

OpenAI 📍 California, USA 🔀 Hybrid Posted Aug 26, 2026 via OpenAI careers
full-time 📂 Technology & IT 🔀 Hybrid 🏭 Technology

✨ Job Highlights

  • ★Pay: $216,000 to $240,000 a year
  • ★Hybrid: California
  • ★Full-time role in technology & it
  • ★Experience asked for: 10+ years
  • ★Apply directly on OpenAI's careers site
  • ★Posted August 26, 2026

Full Job Description

Program Manager - IT Operations job at OpenAI in California

There is a Program Manager - IT Operations vacancy at OpenAI, and the role is based in California. It is a hybrid full-time role, so plan on splitting your week between home and the office. The advertised pay is $216,000 to $240,000 a year.

The description below comes from OpenAI's own job posting.

About the Team

The Employee Technology & Experience (ETX) team is responsible for delivering a world-class internal technology experience that enables employees to do their best work. We support and operate the employee-facing systems that keep the company moving quickly and efficiently.

ETX spans support, logistics, AV, identity, endpoints, SaaS administration, automation, enterprise tooling, and internal infrastructure operations. We partner closely with Security, Engineering, Workplace, Finance, People, and other teams to keep OpenAI’s internal technology reliable, scalable, and moving at the pace of the company.

About the Role

We are hiring a Program Manager to help scale how IT operates across OpenAI. This role will lead complex cross-functional programs that improve operational maturity, streamline how teams work together, and turn high-impact initiatives into durable operational capabilities. You will work across IT, Security, Engineering, Workplace, and other functions to drive alignment, remove friction, and help build the operational foundation needed to support OpenAI’s rapid growth.

You’ll be responsible for

  • Lead cross-functional operational programs that improve scalability, consistency, and operational maturity.

  • Drive operational excellence initiatives across IT Support, employee lifecycle operations, meeting room and calendaring services, onsite support, vending, and research support environments.

  • Build operating models, readiness plans, escalation paths, governance cadences, and success metrics for complex operational programs.

  • Partner with technical teams to ensure new deployments, infrastructure investments, and internal platforms are operationally ready and sustainably supported at scale.

  • Drive high-priority operational programs supporting company growth, including infrastructure expansion, operational integrations, and other emerging initiatives.

  • Improve operational visibility, stakeholder alignment, and coordination across long-running cross-functional initiatives.

  • Create clarity across complex operational programs by establishing clear ownership, execution plans, operational accountability, and durable follow-through.

  • Own intake, prioritization, coordination, and completion of operational work originating from cross-functional teams and stakeholders.

  • We’re looking for someone with

  • 10+ years of program management experience leading complex cross-functional initiatives in high-growth, fast-moving environments.

  • Experience building and scaling operational processes, service models, and operating frameworks across technical and operational teams.

  • A strong track record improving internal operations, workplace technology, support environments, or other large-scale service-oriented programs.

  • Excellent judgment and execution skills, with the ability to drive prioritization, alignment, and sustained momentum across multiple teams and competing demands.

  • Strong communication and stakeholder management skills, with the ability to operate effectively with both technical and non-technical partners.

  • About OpenAI

    OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

    We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

    For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement .

    Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

    To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

    We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link .

    OpenAI Global Applicant Privacy Policy

    At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

    Common questions

    How much does this Program Manager - IT Operations job pay?

    OpenAI advertises $216,000 to $240,000 a year for this role.

    Can I work remotely in this job?

    It is hybrid. You would work partly from home and partly from the office in California.

    What does OpenAI look for in candidates?

    The posting mentions at least 10 years of relevant experience and skills such as Stakeholder Management, SaaS and Logistics. Read the full description above for the complete list.

    How do I apply?

    Use the apply button on this page. It takes you to OpenAI's own application form, so your CV goes directly to their hiring team.

    Is this job still open?

    OpenAI published the role on August 26, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: OpenAI careers page (jobs.ashbyhq.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    Stakeholder Management SaaS Logistics

    🏢 About OpenAI

    OpenAI publishes its open roles on its own careers board. This page collects the OpenAI jobs that are live right now. Each listing links to OpenAI's application form, and we remove a listing once the employer closes it.

    Industry: Technology

    View Company Profile →
    $216,000 - $240,000 / yearly

    Yearly salary

    Apply on Company Site ↗
    🏢 Company OpenAI
    📍 Location California, USA
    💼 Job Type full-time
    🌐 Work Mode 🔀 Hybrid
    🏭 Industry Technology
    🗓 Posted Date Aug 26, 2026
    🔗 Via OpenAI careers
    🎯 Experience 10+ years
    📅 Deadline Dec 15, 2034

    About the Company

    OpenAI publishes its open roles on its own careers board. This page collects the OpenAI jobs that are live right…

    View Company →