full-time๐ Construction & Trades๐ข On-site๐ญ Construction
โจ Job Highlights
โ On-site: Texas
โ Full-time role in construction & trades
โ Experience asked for: 2 to 4 years
โ Education: Bachelor's degree
โ Apply directly on Enterprise Electrical's careers site
โ Posted September 21, 2026
Full Job Description
Enterprise Electrical is recruiting a Service Coordinator - Austin , TX to join the team in Texas. It is a full-time position. No pay range is included in the posting.
Enterprise Electrical describes the job as follows.
The Service Coordinator is responsible for supporting the daily execution of service operations by coordinating technician schedules, managing service requests, and ensuring timely delivery of service work. This role serves as a key communication hub between customers, field technicians, and internal teams, ensuring work is properly scheduled, documented, and completed efficiently.
Working in a fast-paced, field-driven environment, the Service Coordinator ensures accurate dispatching, monitors job progress, and supports service delivery performance. Success in this role is measured by responsiveness, scheduling accuracy, customer satisfaction, and the ability to keep service operations running smoothly.
Requirements
Tasks may include, but are not limited to the following
Coordinate and schedule service calls, work orders, preventive maintenance, and emergency service requests
Dispatch technicians based on skillset, availability, location, and job priority
Serve as the primary point of contact for customers regarding service requests, scheduling, and status updates
Maintain and update real-time scheduling tools, dispatch logs, and technician calendars
Track service work orders from dispatch through completion, ensuring timely execution and closure
Communicate technician ETAs, delays, and job status updates proactively to customers and internal teams
Coordinate parts, materials, and equipment needs with warehouse and purchasing teams
Monitor job progress and escalate scheduling conflicts, delays, or service issues as needed
Ensure accurate documentation of work orders, labor, and job details for billing and job costing
Assist in processing completed work orders and preparing billing documentation for review
Support service agreement scheduling, renewals, and recurring maintenance coordination
Monitor key service performance metrics (response time, completion rates, customer satisfaction) and support continuous process improvement
Required Knowledge, Skills, and Abilities
Strong dispatching and scheduling coordination skills within a service or field operations environ
Excellent verbal communication and customer service skills, with the ability to remain composed under pressure
Proficiency in service management/dispatch software (e.g., ServiceTrade, FieldEdge) and Microsoft Office Suite
Ability to manage multiple competing priorities, urgent requests, and schedule changes in real time
Working knowledge of electrical service operations, technician skill sets, and jobsite coordination preferred
Strong attention to detail with a focus on accurate documentation, data entry, and follow-through
Effective problem-solving skills with the ability to quickly adjust schedules and resolve conflicts
Ability to collaborate with technicians, service managers, customers, and internal teams
Basic understanding of work order lifecycle, billing readiness, and job costing processes preferred
Strong organizational and time management skills in a fast-paced, high-volume environment
Education
High school diploma or GED required
Associateโs degree in Business Administration, Construction Management, or a related field preferred
Equivalent combination of education and relevant work experience will be considered in lieu of a degree
Certifications/Licenses
Valid driverโs license for occasional travel to job sites
Industry-related certifications in service coordination, dispatching, or customer service are a plus
Basic knowledge of safety standards (e.g., OSHA awareness) preferred
Experience Requirements
Minimum of 2 to 4 years of experience in service coordination, dispatching, scheduling, or administrative support within a field operations environment
Experience supporting high-volume service operations with multiple technicians and concurrent work orders preferred
Demonstrated experience coordinating schedules, dispatching resources, and managing real-time changes in a fast-paced environment
Experience working with service management or dispatch software (e.g., ServiceTrade, FieldEdge, or similar systems)
Experience in construction, electrical, mechanical, or service-based industries strongly preferred
Proven ability to communicate effectively with field personnel, customers, and internal teams to support service delivery
Experience supporting work order lifecycle processes, including documentation, tracking, and billing readiness preferred
Benefits
Benefits & Perks:
Competitive compensation
Paid Vacation
Paid Holidays (8.5 days)
Health Insurance
Dental & Vision Insurance (covered by Enterprise.)
Opportunities for career advancement
Training and development programs
401K Retirement savings plan
Enterprise Electrical Core Values
(Greatness) Committed to Excellence
(Accountability) Plan it, Do it, Own it
(Mentorship) Learn it, Know it, Teach it
(Teamwork) One Team, One Goal
(Positivity) Positive Attitude Required
Questions about this job
Is pay published for the Service Coordinator - Austin , TX role?
Enterprise Electrical has not included pay in the posting.
Is this a remote, hybrid or office job?
No, it is an on-site job in Texas.
What does Enterprise Electrical look for in candidates?
The posting mentions 2 to 4 years of relevant experience and a bachelor's degree or equivalent. Read the full description above for the complete list.
Where do I send my application to Enterprise Electrical?
Use the apply button on this page. It takes you to Enterprise Electrical's own application form, so your CV goes directly to their hiring team.
Is this job still open?
Enterprise Electrical published the role on September 21, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.
Source: Enterprise Electrical careers page (apply.workable.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.
๐ข About Enterprise Electrical
Build Your Career with Enterprise ElectricalWho We AreEnterprise Electrical, led by Navy veteran and President Josh Shelton, is inspired by the heroic legacy of the USS Enterprise in World War II, built on the Navy values of Honor, Courage, and Commitment.We are a fast-growing, dynamic electrical contractor dedicated to excellence, teamwork, and building strong communities. Our people are our greatest asset, and we invest in their success through training, mentorship, and long-term opportunities.Why Join Us? Steady Work - Commercial projects in Houston, Central Texas, and beyond Career Growth - Apprenticeship…
