DoorDash

Senior Associate, Creative Automation, Marketing Technology Operations

DoorDash 📍 New York, USA 🏢 On-site Posted Sep 28, 2026 via DoorDash careers
full-time 📂 Design & Creative 🏢 On-site 🏭 Transportation & Logistics

✨ Job Highlights

  • ★Pay: $83,000 to $122,000 a year
  • ★On-site: New York
  • ★Full-time role in design & creative
  • ★Experience asked for: 3+ years
  • ★Education: PhD or doctorate
  • ★Apply directly on DoorDash's careers site
  • ★Posted September 28, 2026

Full Job Description

Senior Associate, Creative Automation, Marketing Technology Operations job at DoorDash in New York

DoorDash is recruiting a Senior Associate, Creative Automation, Marketing Technology Operations to join the team in New York. The job is full-time and office based. Pay for this role is set at $83,000 to $122,000 a year, according to the posting.

Here is the role as DoorDash describes it.

About the Team

Join DoorDash's MarTech Operations team as we build the quality backbone for Retention Marketing!

About the Role

As a Senior Associate in Martech Operations focused on Creative Automation, you are an expert in the Retention Marketing end-to-end process and the marketing platforms teammates use to deliver high-quality campaigns. You understand how marketers use our internal tools for creative creation and audience building, and understand how data feeds and dynamic content unlock relevant, timely messaging across channels. You identify friction and drive adoption of new platform capabilities. You are the day-to-day point of contact between marketing teams and the platforms they run on.

You’re excited about this opportunity because you will…

You own execution for tooling scope: coordinating platform rollouts, building adoption tracking, documenting how tools work, and surfacing friction to the right owners. You move fast, bring structure to ambiguous situations, and ensure internal teams never feel like they're operating without support.

  • Platform Rollout & Internal Launch Support. Coordinate the operational steps required to roll out new platform features or tool updates related to personalization and creative automation to internal marketing teams. Build readiness checklists, write internal launch briefs, and ensure training and documentation are in place before teams are asked to adopt something new.
  • Adoption, Measurement & Insights. Track usage metrics for the MarTech tools and capabilities your team supports. Build dashboards that surface adoption rates, error rates, and efficiency signals. Identify where adoption is lagging and bring a point of view on why.
  • Process Design & Workflow Optimization. Document existing workflows and identify friction in how internal marketing teams request, execute, and track campaigns. Support improvements to intake processes, SOPs, and escalation paths that reduce manual effort and improve turnaround times. Contribute to the operational documentation and process standards that enable consistent, scalable execution across the team.
  • Internal Stakeholder Coordination. Act as a coordination point between internal marketing teams and MarTech platform owners. Facilitate intake for tool requests and issues, triage incoming questions, and maintain the communication loops that keep both sides aligned.
  • Experimentation & Impact Measurement. Facilitate experiments that measure the business impact of new tools, workflows, and operational improvements. Partner with stakeholders to collect results, document learnings, and recommend future enhancements.
  • Operational Readiness Assessment. Evaluate whether new platform capabilities are ready for internal teams to use - flagging missing documentation, gaps in QA coverage, or workflow steps that haven't been defined. Advise platform and engineering teams on what needs to be resolved before broader rollout.
  • Feedback Loop & Insights Surfacing. Gather structured feedback from internal marketing teams on the tools and workflows they use. Synthesize common themes, quantify impact, and bring prioritized insights to the MarTech product teams that can act on them.
  • What Success Looks Like

    Marketing teams consistently adopt new tools and workflows that you’re responsible for.

  • Team NPS for tooling and operational processes improves.
  • Platform launches are executed with high quality and minimal disruption.
  • Your work contributes meaningfully to team OKRs and operational excellence.
  • We’re excited about you because…

  • 3+ years of experience in marketing technology, product operations, marketing operations, program management, or a similar operational role at a tech company
  • Expertise with Retention Marketing technology platforms (Braze, Salesforce, CDPs, attribution tools, or similar)
  • Demonstrated ability to coordinate cross-functional projects - defining milestones, managing dependencies, and keeping stakeholders aligned
  • Comfort working with data to track adoption and surface insights; experience with dashboards or basic SQL a plus
  • Strong written and verbal communication - able to translate technical platform changes into plain language for marketing practitioners
  • Detail-oriented with a high bar for operational readiness; you notice what's missing before others do
  • Experience at a high-growth technology company preferred
  • Nice to Have

  • Experience writing internal documentation, training materials, or adoption playbooks
  • Basic SQL knowledge for querying adoption or usage data
  • Applications for this position are accepted on an ongoing basis

    Compensation

    The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

    In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

    DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

    To learn more about our benefits, visit our careers page here.

    See below for paid time off details:

  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
  • The national base pay range for this position within the United States, including Illinois and Colorado. $83,000 to $122,000 USD

    About DoorDash

    At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

    DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

    Our Commitment to Diversity and Inclusion

    We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

    Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

    Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

    If you need any accommodations, please inform your recruiting contact upon initial connection.

    Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

    We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

    The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
    Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

    Common questions

    What is the salary for the Senior Associate, Creative Automation, Marketing Technology Operations role at DoorDash?

    DoorDash advertises $83,000 to $122,000 a year for this role.

    Is this a remote, hybrid or office job?

    No, it is an on-site job in New York.

    What experience do I need for this Senior Associate, Creative Automation, Marketing Technology Operations job?

    The posting mentions at least 3 years of relevant experience, a phd or doctorate or equivalent and skills such as SQL, Salesforce, Recruiting and Logistics. Read the full description above for the complete list.

    How do I apply for the Senior Associate, Creative Automation, Marketing Technology Operations job?

    Use the apply button on this page. It takes you to DoorDash's own application form, so your CV goes directly to their hiring team.

    When was this job posted?

    DoorDash published the role on September 28, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: DoorDash careers page (job-boards.greenhouse.io). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    SQL Salesforce Recruiting Logistics

    🏢 About DoorDash

    DoorDash publishes its open roles on its own careers board. This page collects the DoorDash jobs that are live right now. Each listing links to DoorDash's application form, and we remove a listing once the employer closes it.

    Industry: Transportation & Logistics

    View Company Profile →
    $83,000 - $122,000 / yearly

    Yearly salary

    Apply on Company Site ↗
    🏢 Company DoorDash
    📍 Location New York, USA
    💼 Job Type full-time
    🌐 Work Mode 🏢 On-site
    🏭 Industry Transportation & Logistics
    🗓 Posted Date Sep 28, 2026
    🔗 Via DoorDash careers
    🎯 Experience 3+ years
    🎓 Education PhD or doctorate
    📅 Deadline Dec 16, 2034

    About the Company

    DoorDash publishes its open roles on its own careers board. This page collects the DoorDash jobs that are live right…

    View Company →