HelloFresh

Staff Backend Engineer, Customer Value Optimization

HelloFresh 📍 New York, USA 🏢 On-site Posted Sep 15, 2026 via HelloFresh careers
full-time 📂 Software Development 🏢 On-site 🏭 Retail

✨ Job Highlights

  • ★Pay: $149,940 to $159,940 a year
  • ★On-site: New York
  • ★Full-time role in software development
  • ★Experience asked for: 7+ years
  • ★Apply directly on HelloFresh's careers site
  • ★Posted September 15, 2026

Full Job Description

Staff Backend Engineer, Customer Value Optimization job at HelloFresh in New York

This Staff Backend Engineer, Customer Value Optimization job is with HelloFresh in New York. The job is full-time and office based. HelloFresh lists pay of $149,940 to $159,940 a year.

Here is the role as HelloFresh describes it.

The Role

We're looking for a Staff Backend Engineer to join our Customer Value Optimization (CVO) tribe at HelloFresh. This is a high-impact individual contributor role sitting at the intersection of Data Science and Backend Engineering. You'll be the technical bridge that turns ML models into reliable, scalable production systems.

You'll work across squads within the CVO tribe, partnering closely with Data Scientists and Backend Engineers to define how we serve ML models at scale, raise the technical bar, and accelerate the tribe's ability to deliver value to our customers.

What you’ll do

  • Design, build, and own robust, scalable infrastructure for live serving of ML models in production
  • Act as the technical bridge between Data Science and Backend Engineering teams within the CVO tribe - translating Data Science needs into scalable engineering solutions
  • Define and drive best practices for model serving, APIs, and system design across squads
  • Lead cross-squad technical initiatives, from architecture decisions to hands-on implementation
  • Partner with Data Scientists to ensure models are production-ready - performant, observable, and maintainable
  • Contribute to tribe-wide engineering standards and shape the technical roadmap
  • Mentor and support engineers across squads without direct line management responsibility
  • What you’ll bring

  • 7+ years of backend engineering experience, with a strong foundation in Python
  • Proven experience building and operating ML model serving systems or ML platforms in production
  • Deep understanding of distributed systems, APIs, and micro services architecture
  • Strong track record of working across team boundaries to deliver complex, cross-functional projects
  • Excellent communication skills - able to work fluently with Data Scientists, Machine Learning Engineers, and Data Engineers
  • A collaborative, low-ego approach with strong technical judgment
  • Nice to Have

  • Experience with ML frameworks and serving tools
  • Familiarity with feature stores, model registries, or MLOps tooling
  • Background in e-commerce, subscription, or personalization domains
  • What we offer?

  • Box Discount- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness- Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • Vacation & PTO- Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits- A parental leave top-up program for expectant parents.
  • Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
  • Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives- With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
  • Flexible Hybrid Approach

    At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.

    To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 3 days in office per week.

    #LI-HYBRID

    HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

    This is a posting for an existing vacancy. We are actively seeking to fill this position.

    Toronto, ON Pay Range $149,940 to $159,940 CAD

    Quick answers

    What is the salary for the Staff Backend Engineer, Customer Value Optimization role at HelloFresh?

    HelloFresh advertises $149,940 to $159,940 a year for this role.

    Can I work remotely in this job?

    No, it is an on-site job in New York.

    What experience do I need for this Staff Backend Engineer, Customer Value Optimization job?

    The posting mentions at least 7 years of relevant experience and skills such as Python and Machine Learning. Read the full description above for the complete list.

    How do I apply for the Staff Backend Engineer, Customer Value Optimization job?

    Use the apply button on this page. It takes you to HelloFresh's own application form, so your CV goes directly to their hiring team.

    When was this job posted?

    HelloFresh published the role on September 15, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: HelloFresh careers page (careers.hellofresh.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    Python Machine Learning

    🏢 About HelloFresh

    HelloFresh is on a mission to change the way people eat, forever! Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit company. In Q1 2020 alone we provided 111 million meals to 4.2 million households worldwide in 14 countries across 3 continents. HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, responsibly sourced and delivered to your door when…

    Industry: Retail

    View Company Profile →
    $149,940 - $159,940 / yearly

    Yearly salary

    Apply on Company Site ↗
    🏢 Company HelloFresh
    📍 Location New York, USA
    💼 Job Type full-time
    🌐 Work Mode 🏢 On-site
    🏭 Industry Retail
    🗓 Posted Date Sep 15, 2026
    🎯 Experience 7+ years
    📅 Deadline Dec 14, 2034

    About the Company

    HelloFresh is on a mission to change the way people eat, forever! Since our 2011 founding in Europe’s vibrant tech…

    View Company →