Datadog

Customer Success Associate (Portuguese Speaking)

Datadog 📍 Massachusetts, USA 🏢 On-site Posted Sep 14, 2026 via Datadog careers
full-time 📂 Sales & Business Development 🏢 On-site 🏭 Technology

✨ Job Highlights

  • ★Pay: $54,000 to $72,000 a year
  • ★On-site: Massachusetts
  • ★Full-time role in sales & business development
  • ★Experience asked for: 1+ years
  • ★Apply directly on Datadog's careers site
  • ★Posted September 14, 2026

Full Job Description

Customer Success Associate (Portuguese Speaking) job at Datadog in Massachusetts

Datadog has an opening for a Customer Success Associate (Portuguese Speaking), based in Massachusetts. The job is full-time and office based. The salary range published with the job is $54,000 to $72,000 a year.

Datadog describes the job as follows.

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them

What You’ll Do

  • Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.
  • Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
  • Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
  • Act as an advisor to customers to ensure they’re leveraging the solution effectively
  • Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
  • Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)
  • Who You Are

  • Customer-minded, always trying to provide the most value possible
  • Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
  • A strong communicator (written and verbal) with excellent attention to detail
  • Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
  • 1+ years of experience in a customer account facing role and desire to grow a career in Customer Success
  • Passionate about building long term and lasting relationships
  • Fluent in Portuguese
  • Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

    Benefits and Growth

  • Best-in-breed onboarding
  • Sales training in MEDDIC and Command of the Message
  • An inclusive company culture, opportunity to join our Community Guilds
  • Intra-departmental mentor and buddy program for in-house networking
  • Continuous professional development, product training, and career pathing
  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)
  • Generous global benefits
  • Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

    #LI-Hybrid

    Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

    The reasonably estimated yearly salary for this role at Datadog is: $54,000 to $72,000 USD

    About Datadog:

    Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

    Equal Opportunity at Datadog

    Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

    Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

    Privacy and AI Guidelines

    Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

    Quick answers

    How much does this Customer Success Associate (Portuguese Speaking) job pay?

    Datadog advertises $54,000 to $72,000 a year for this role.

    Is the Customer Success Associate (Portuguese Speaking) position remote?

    No, it is an on-site job in Massachusetts.

    What does Datadog look for in candidates?

    The posting mentions at least 1 years of relevant experience and skills such as Account Management, Customer Success and Onboarding. Read the full description above for the complete list.

    How do I apply for the Customer Success Associate (Portuguese Speaking) job?

    Use the apply button on this page. It takes you to Datadog's own application form, so your CV goes directly to their hiring team.

    Is this job still open?

    Datadog published the role on September 14, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: Datadog careers page (careers.datadoghq.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    Account Management Customer Success Onboarding

    🏢 About Datadog

    We tackle some of the hardest technical problems while delivering a product that "just works" for our customers. And we are backed by some of the best VCs in NYC and the world. Do you want to make a difference? Are you exceptional at your job, and intrinsically motivated by it? Do you eat hard problems for breakfast and find them beautifully simple solutions by lunchtime? Do you ever wish you were there in the early days of these startups everyone is talking about? If so, we want to hear…

    Industry: Technology

    View Company Profile →
    $54,000 - $72,000 / yearly

    Yearly salary

    Apply on Company Site ↗
    🏢 Company Datadog
    📍 Location Massachusetts, USA
    💼 Job Type full-time
    🌐 Work Mode 🏢 On-site
    🏭 Industry Technology
    🗓 Posted Date Sep 14, 2026
    🔗 Via Datadog careers
    🎯 Experience 1+ years
    📅 Deadline Dec 16, 2034

    About the Company

    We tackle some of the hardest technical problems while delivering a product that "just works" for our customers. And we…

    View Company →