Okta

Developer Support Associate (New Grad)

Okta ๐Ÿ“ Illinois, USA ๐Ÿข On-site Posted Sep 14, 2026 via Okta careers
full-time ๐Ÿ“‚ Software Development ๐Ÿข On-site ๐Ÿญ Technology

โœจ Job Highlights

  • โ˜…Pay: $79,000 a year
  • โ˜…On-site: Illinois
  • โ˜…Full-time role in software development
  • โ˜…Experience asked for: Entry level
  • โ˜…Education: Bachelor's degree
  • โ˜…Apply directly on Okta's careers site
  • โ˜…Posted September 14, 2026

Full Job Description

Developer Support Associate (New Grad) job at Okta in Illinois

Okta is recruiting a Developer Support Associate (New Grad) to join the team in Illinois. It is a full-time position. Pay for this role is set at $79,000 a year, according to the posting.

Okta describes the job as follows.

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Location

This role is based in Chicago. We are looking for local candidates who are excited to work on a hybrid schedule. There is a requirement to join a rotation for weekend shifts, in order to ensure we can deliver outstanding service, 24x7.

The Opportunity

As a Developer Support Associate you will work closely with our customers to provide operative support, operational maintenance, and support services. This is an entry level position within the global Support Team with huge potential for growth into Developer Support Engineer, or other roles across Okta.

The Developer Support Associate (DSA) is the primary point of contact for all support related issues for Oktaโ€™s Customer Identity Cloud customers. This DSA acts as the voice of the customer to ensure technical support and best practice guidance are provided within published Service Level Agreement (SLA). In order to succeed in this team you must have the passion and energy to work in an entrepreneurial and fast paced environment. You love to collaborate, understand how to give and take constructive feedback and are always looking to make yourself and your peers better.

This role is geared for New Graduates, graduating between summer 2025 and fall 2026. Applicants must reside in Chicago.

Job Duties and Responsibilities

  • Support and maintain customers who have implemented the Customer Identity Cloud SaaS solution, resolving some technical, and all non-technical customer issues in a timely fashion and in line with Oktaโ€™s SLA.
  • Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
  • Work as part of our extended support team in a collaborative atmosphere, doing whatever it takes to exceed customer expectations.
  • Collaborate with other departments in the company to achieve customer satisfaction.
  • Ideal Skills:

  • Ability to quickly context-switch between multiple complex work streams.
  • Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint the root cause of issues.
  • Customer-obsessed attitude - a customer advocate, always going the extra mile.
  • Team player with solid cross-team communication skills.
  • Technical Domain Focus: Knowledge of software development fundamentals and common architectures.
  • Knowledge of HTTP, encryption, basic security concepts.
  • Knowledge of one or more authentication or authorization concepts such as SSO or MFA.
  • Some proficiency in at least one programming language, ideally JavaScript.
  • There is a requirement to join a rotation for weekend shifts, in order to ensure we can deliver outstanding service, 24x7.
  • Graduating between Summer 2025 - Fall 2026 with a Bachelorโ€™s degree in Computer Science, Information Systems or related technical disciplines; equivalent related professional experience.
  • LI-Hybrid

    P-1369_3544748

    Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

    The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $79,000 to $79,000 USD

    The Okta Experience

  • Supporting Your Well-Being
  • Driving Social Impact
  • Developing Talent and Fostering Connection + Community
  • We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

    Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

    If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

    Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

    Common questions

    What is the salary for the Developer Support Associate (New Grad) role at Okta?

    Okta advertises $79,000 a year for this role.

    Is the Developer Support Associate (New Grad) position remote?

    No, it is an on-site job in Illinois.

    What experience do I need for this Developer Support Associate (New Grad) job?

    The posting mentions that it is open to entry-level applicants, a bachelor's degree or equivalent and skills such as JavaScript, Machine Learning, SaaS and Onboarding. Read the full description above for the complete list.

    How do I apply for the Developer Support Associate (New Grad) job?

    Use the apply button on this page. It takes you to Okta's own application form, so your CV goes directly to their hiring team.

    When was this job posted?

    Okta published the role on September 14, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: Okta careers page (www.okta.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    JavaScript Machine Learning SaaS Onboarding

    ๐Ÿข About Okta

    Okta publishes its open roles on its own careers board. This page collects the Okta jobs that are live right now. Each listing links to Okta's application form, and we remove a listing once the employer closes it.

    Industry: Technology

    View Company Profile โ†’
    $79,000 / yearly

    Yearly salary

    Apply on Company Site โ†—
    ๐Ÿข Company Okta
    ๐Ÿ“ Location Illinois, USA
    ๐Ÿ’ผ Job Type full-time
    ๐ŸŒ Work Mode ๐Ÿข On-site
    ๐Ÿญ Industry Technology
    ๐Ÿ—“ Posted Date Sep 14, 2026
    ๐Ÿ”— Via Okta careers
    ๐ŸŽฏ Experience Entry level
    ๐ŸŽ“ Education Bachelor's degree
    ๐Ÿ“… Deadline Dec 14, 2034

    About the Company

    Okta publishes its open roles on its own careers board. This page collects the Okta jobs that are live right…

    View Company โ†’