Crypto.com

Director/Head of Financial Crimes Investigations, North America

Crypto.com πŸ“ New York, USA πŸ”€ Hybrid Posted Aug 18, 2026 via Crypto.com careers
full-time πŸ“‚ Finance & Accounting πŸ”€ Hybrid 🏭 Finance & Banking

✨ Job Highlights

  • β˜…Pay: $150,000 to $225,000 a year
  • β˜…Hybrid: New York
  • β˜…Full-time role in finance & accounting
  • β˜…Experience asked for: 5+ years
  • β˜…Apply directly on Crypto.com's careers site
  • β˜…Posted August 18, 2026

Full Job Description

Director/Head of Financial Crimes Investigations, North America job at Crypto.com in New York

Crypto.com is hiring a Director/Head of Financial Crimes Investigations, North America in New York. It is a hybrid full-time role, so plan on splitting your week between home and the office. The salary range published with the job is $150,000 to $225,000 a year.

The description below comes from Crypto.com's own job posting.

Our Financial Crimes Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate.

Crypto.com is seeking an experienced and strategic leader to join our compliance team as the North America Head of Financial Crimes Investigations. This critical role will manage an experienced group of investigators conducting complex sanctions/AML, fiat/crypto investigations, timely filing suspicious activity reports and proactively identifying risks and typologies. The successful candidate will ensure robust defenses against money laundering, terrorist financing, fraud, sanctions violations, and other illicit financial activities, while ensuring compliance with global regulatory requirements and industry best practices. Reporting directly to the Head of Financial Crimes, the Head of Financial Crimes Investigations will work with senior leadership, regulators, and internal stakeholders to safeguard the firm’s integrity and reputation.

About the role:

Come join the North America Compliance Financial Crimes team. The North America Head of Financial Crimes Investigations will work remotely and will closely assist and directly report to the Head of Financial Crimes.

The North America Head of Financial Crimes Investigations will assist with various assignments supporting the Compliance Program of the Company for the regional North America clients (US & Canada).

Responsibilities

  • Manage Investigations: Own and manage the end-to-end review, investigation, and disposition of Level 2/escalated cases and Suspicious Activity Report (SAR) filing processes for North American entities. Lead and mentor a team of experienced investigators conducting complex investigations to the highest regulatory standards.
  • Blockchain & Fiat Analytics: Oversee investigations leveraging traditional AML transaction monitoring alongside advanced blockchain analytics software (e.g., Chainalysis, TRM Labs) to trace customer blockchain transaction activity and identify suspicious fund flows, sanctions evasion, or mixing services.
  • Regulatory Support: Continuously support the local Money Laundering Reporting Officer (MLRO) and / or BSA / Compliance Officer. Support responses to regulatory inquiries, examinations, internal audits, and law enforcement requests (e.g., subpoenas) involving digital assets and complex financial crime.
  • Cross-Functional Collaboration: Partner with Data Science, Engineering, and Compliance teams to evaluate the performance of transaction monitoring rule sets. Provide feedback to refine detection scenarios, optimize alert efficiency, and ensure coverage of emerging money laundering and terrorist financing typologies. Regularly coordinate with Compliance Operations Management to review quality of Level 1 alert dispositions and escalations.
  • Program Strategy & Metrics: Develop, monitor, and report on a suite of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) for internal stakeholders and executive leadership. Proactively analyze trends in suspicious behavior to guide programmatic adjustments and scale operations.
  • Performance Management: Oversee service level agreements and quality indicators to ensure consistent performance in the team. Forecast staffing requirements, drive the recruitment of top investigative talent, and develop robust training programs.
  • Requirements

  • 5+ years of relevant experience in AML/CFT investigations, transaction monitoring, customer due diligence and risk assessment, etc.
  • 3+ years of experience in a leadership or people management role, building and scaling teams within a crypto exchange, digital asset fintech, or complex financial institution.
  • Extensive, hands-on experience managing complex crypto/fiat transactional investigations, including drafting and reviewing SARs to FinCEN/FinTRAC and other regulatory standards.
  • Direct experience utilizing blockchain analytics tools (e.g., Chainalysis, TRM Labs) and enterprise case management platforms.
  • Broad and deep understanding of financial crime typologies specific to virtual currencies (e.g., darknet markets, ransomware, pig butchering scams, unhosted wallets, and mixing services).
  • Strong operational focus with the ability to structure ambiguous problems, manipulate data, and synthesize actionable insights for executive reporting.
  • Excellent written and verbal communication skills; ability to translate complex crypto and compliance issues for both technical and non-technical audiences.
  • Preferred: Professional certifications such as CFE, CFCS, or specialized blockchain compliance certifications (e.g., CCAS, CRC) are highly preferred.
  • Life @ Crypto.com

    Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
    Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
    Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
    Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
    One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
    Work Flexibility Adoption. Flexi-work hour and hybrid set-up
    Aspire career alternatives through us - our internal mobility program offers employees a new scope.

    Are you ready to kickstart your future with us?

    Benefits

    Competitive salary
    Attractive annual leave entitlement including: birthday, work anniversary
    401(k) plan with employer match
    Eligible for company-sponsored group health, dental, vision, and life/disability insurance
    Work Flexibility Adoption. Flexi-work hour and hybrid set-up
    Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

    Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

    About Crypto.com:
    Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Walletβ„’. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

    Learn more at https://crypto.com .

    Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

    Personal data provided by applicants will be used for recruitment purposes only.

    Please note that only shortlisted candidates will be contacted.

    Common questions

    How much does this Director/Head of Financial Crimes Investigations, North America job pay?

    Crypto.com advertises $150,000 to $225,000 a year for this role.

    Can I work remotely in this job?

    It is hybrid. You would work partly from home and partly from the office in New York.

    What does Crypto.com look for in candidates?

    The posting mentions at least 5 years of relevant experience. Read the full description above for the complete list.

    How do I apply for the Director/Head of Financial Crimes Investigations, North America job?

    Use the apply button on this page. It takes you to Crypto.com's own application form, so your CV goes directly to their hiring team.

    Is this job still open?

    Crypto.com published the role on August 18, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: Crypto.com careers page (jobs.lever.co). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    🏒 About Crypto.com

    Crypto.com publishes its open roles on its own careers board. This page collects the Crypto.com jobs that are live right now. Each listing links to Crypto.com's application form, and we remove a listing once the employer closes it.

    Industry: Finance & Banking

    View Company Profile β†’
    $150,000 - $225,000 / yearly

    Yearly salary

    Apply on Company Site β†—
    🏒 Company Crypto.com
    πŸ“ Location New York, USA
    πŸ’Ό Job Type full-time
    🌐 Work Mode πŸ”€ Hybrid
    🏭 Industry Finance & Banking
    πŸ—“ Posted Date Aug 18, 2026
    πŸ”— Via Crypto.com careers
    🎯 Experience 5+ years
    πŸ“… Deadline Dec 15, 2034

    About the Company

    Crypto.com publishes its open roles on its own careers board. This page collects the Crypto.com jobs that are live right…

    View Company β†’