β Apply directly on Riviera Dining Group's careers site
β Posted August 16, 2026
Full Job Description
Riviera Dining Group is hiring a Director of Restaurant Operations | Spring 2027 Opening | HONO Japanese Steakhouse in florida. This is full-time work at Riviera Dining Group's location. Riviera Dining Group has not published a salary for this role, so it is worth asking about pay early in the process.
Here is the role as Riviera Dining Group describes it.
WHO ARE WE?
Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal - they create unforgettable experiences.
Job Description
POSITION SUMMARY
The Director, Restaurant Operations leads daily operations of an assigned luxury venue, owning financial performance, guest and member satisfaction, and development of the management team. The role builds the systems, standards, and accountability structures that keep a high-volume upscale operation consistent, and partners daily with Culinary, Finance, Human Resources, and executive leadership. This position reports to the Sr. Director, Operations.
KEY RESPONSIBILITIES
Operational Leadership
Direct daily operations of an assigned property, which may include multiple outlets within a single building - restaurant, rooftop lounge, mixology bar, and member and nightlife spaces.
Build and maintain operating systems, processes, and management principles, and hold the team accountable to them.
Identify inconsistencies and service gaps across the operation and implement corrective action.
Manage multiple concurrent projects while advancing long-term business goals.
Uphold operational standards for grooming, policies, and procedures.
Maintain daily communication across Accounting, Operations, Human Resources, and executive management.
Engage the support center and department heads at the right moments to advance the operation.
Travel among RDG properties as operational needs require.
Financial Performance
Build annual budgets in partnership with Finance and operate the venue within them.
Own profit and loss results, identifying key revenue drivers and margin improvement opportunities.
Manage hiring, training, and staffing against payroll analysis and company requirements to sustain guest satisfaction.
Track KPIs across financial performance, guest satisfaction, team member satisfaction, and product quality.
Make operating decisions that balance the guest experience against financial outcomes.
Guest & Member Experience
Sustain guest satisfaction at or above 4.6 stars across food, service, and ambiance.
Lead member and VIP operations: recognition at the door, expedited service, relationship development, and coordination with the VIP reservations line and VIP directors.
Conduct daily tastings and product evaluations, and disclose inconsistencies.
Develop service and revenue strategy informed by guest demographics.
Maintain working knowledge of the surrounding market, including competing restaurants, businesses, and hotels.
People & Culture
Interview, hire, train, and manage supervisors and managers, sourcing talent actively through professional networks and industry channels.
Develop the team and provide clear paths for growth within the company.
Build training calendars and train-the-trainer programs.
Maintain company culture and staff morale through a positive, respectful, and transparent work environment.
Partner closely with Human Resources, providing visibility into the property so HR can advise on best practices and mitigate legal exposure.
Define clear objectives with named owners, and review their plans to deliver.
Encourage creativity, proactivity, and autonomy, drawing on insight from team members closest to the guest.
REQUIREMENTS & QUALIFICATIONS
Required
10+ years as a General Manager or Director of Operations in fine dining, luxury, high-volume, recognized dining, or cocktail bar and lounge environments.
Bachelor's degree in Business Administration, Hospitality, or a related field, or an equivalent combination of education and experience.
Demonstrated luxury, upscale, and high-volume dining experience.
Proven ability to manage an entire mixed-use building, inclusive of a members' club and nightlife operation.
State-compliant food handler certification and TIPS certification.
Availability for a flexible schedule including AM, PM, weekends, and holidays.
Ability to travel among RDG properties.
Preferred
Hotel, dock operations, and catering experience.
Competencies
Self-starting, analytical, and self-critical, with strong problem-solving judgment.
High-level written, verbal, and interpersonal communication.
Exceptional organization, efficiency, and time management across competing priorities.
Integrity and sound decision-making on behalf of the venue, the team, and the guest.
Business transparency aligned with core values and company culture.
Maintains confidentiality of company information.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Physical Demands
Moves throughout the venue on foot for extended periods during service.
Reaches, bends, stoops, and frequently lifts up to 50 pounds.
Performs repetitive-motion office work including typing and extended computer use.
Work Environment
Fast-paced luxury restaurant, lounge, and bar environment with high guest volume.
Outdoor exposure to warm and humid weather conditions, including pool and boat deck areas.
Elevated music and noise levels at various intervals during service.
Schedule includes days, nights, weekends, and holidays; travel between RDG properties required.
The preceding statements are intended to describe the general nature & level of work being performed by an employee assigned to this job. They are not intended to be an exhaustive list of all duties, functions, responsibilities, and skills required of employees so classified. RDG reserves the right to modify or deviate from the duties, functions, responsibilities, and skills required of employees in this job and nothing herein shall restrict RDG managementβs right to assign or reassign tasks, duties, or responsibilities to this job at any time.
Questions about this job
Does Riviera Dining Group list a salary for this job?
Riviera Dining Group has not included pay in the posting.
Can I work remotely in this job?
No, it is an on-site job in florida.
What does Riviera Dining Group look for in candidates?
The posting mentions a bachelor's degree or equivalent and skills such as Spring, Payroll and Sourcing. Read the full description above for the complete list.
How do I apply?
Use the apply button on this page. It takes you to Riviera Dining Group's own application form, so your CV goes directly to their hiring team.
Is this job still open?
Riviera Dining Group published the role on August 16, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.
Source: Riviera Dining Group careers page (jobs.lever.co). Applications go straight to the employer. We check the listing daily and remove it once it closes.
Required Skills
SpringPayrollSourcing
π’ About Riviera Dining Group
Riviera Dining Group publishes its open roles on its own careers board. This page collects the Riviera Dining Group jobs that are live right now. Each listing links to Riviera Dining Group's application form, and we remove a listing once the employer closes it.
