Datadog

Enterprise Customer Success Manager - Denver

Datadog 📍 Colorado, USA 🏢 On-site Posted Aug 25, 2026 via Datadog careers
full-time 📂 Sales & Business Development 🏢 On-site 🏭 Technology

✨ Job Highlights

  • ★Pay: $90,000 to $120,000 a year
  • ★On-site: Colorado
  • ★Full-time role in sales & business development
  • ★Apply directly on Datadog's careers site
  • ★Posted August 25, 2026

Full Job Description

Enterprise Customer Success Manager - Denver job at Datadog in Colorado

This Enterprise Customer Success Manager - Denver job is with Datadog in Colorado. This is full-time work at Datadog's location. The salary range published with the job is $90,000 to $120,000 a year.

Datadog describes the job as follows.

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do

  • Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative.
  • Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results.
  • Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives.
  • Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities.
  • Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making.
  • Own and project manage the on-boarding process for new customers
  • Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablemen and other technical teams to ensure consistent value delivery and messaging.
  • Who You Are

  • Customer-centric with 3+ years in a Customer Success or Account Management role
  • Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
  • Knowledgeable in working with Fortune 1000 companies and global brands across all industries
  • A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
  • Experienced in the B2B tech space or with SaaS companies
  • Willingness to travel as needed to support customer engagements
  • Fluent in written and spoken English
  • Growth mindset by embracing change and AI tools
  • Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

    Benefits and Growth

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks
  • Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

    Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

    The reasonably estimated yearly salary for this role at Datadog is: $90,000 to $120,000 USD

    About Datadog:

    Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

    Equal Opportunity at Datadog

    Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

    Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

    Privacy and AI Guidelines

    Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

    Common questions

    How much does this Enterprise Customer Success Manager - Denver job pay?

    Datadog advertises $90,000 to $120,000 a year for this role.

    Can I work remotely in this job?

    No, it is an on-site job in Colorado.

    What does Datadog look for in candidates?

    The posting mentions skills such as Account Management, SaaS, Customer Success and Onboarding. Read the full description above for the complete list.

    Where do I send my application to Datadog?

    Use the apply button on this page. It takes you to Datadog's own application form, so your CV goes directly to their hiring team.

    Is this job still open?

    Datadog published the role on August 25, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: Datadog careers page (careers.datadoghq.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    Account Management SaaS Customer Success Onboarding

    🏢 About Datadog

    We tackle some of the hardest technical problems while delivering a product that "just works" for our customers. And we are backed by some of the best VCs in NYC and the world. Do you want to make a difference? Are you exceptional at your job, and intrinsically motivated by it? Do you eat hard problems for breakfast and find them beautifully simple solutions by lunchtime? Do you ever wish you were there in the early days of these startups everyone is talking about? If so, we want to hear…

    Industry: Technology

    View Company Profile →
    $90,000 - $120,000 / yearly

    Yearly salary

    Apply on Company Site ↗
    🏢 Company Datadog
    📍 Location Colorado, USA
    💼 Job Type full-time
    🌐 Work Mode 🏢 On-site
    🏭 Industry Technology
    🗓 Posted Date Aug 25, 2026
    🔗 Via Datadog careers
    📅 Deadline Dec 16, 2034

    About the Company

    We tackle some of the hardest technical problems while delivering a product that "just works" for our customers. And we…

    View Company →