IT Ops Engineer

There is an IT Ops Engineer vacancy at Discord, and the role is based in California. The job is full-time and office based. No pay range is included in the posting.

Discord describes the job as follows.

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

This is an IT Ops Engineer role, the modern generalist who keeps the whole employee technology surface running: devices, identity, network, SaaS, collaboration, and the endpoint security surface we share with Enterprise Security. You work the shared queue alongside the team. This is a growth role, a place to go broad across enterprise systems, build real depth, and grow toward owning a domain end to end.

What you will do

Work the shared IT support queue alongside the team, helping Discordians with their day-to-day technology needs. This is core to the role for everyone on the team.

Support the full employee technology surface hands-on: device and endpoint setup (Jamf, Intune), identity and access basics (Okta), SaaS access, and the endpoint security tooling we run with Enterprise Security.

Keep the conferencing and AV rooms reliable, and be hands on deck to support live events. You keep the rooms working and support the event, not architect an AV build from scratch.

Run onboarding and offboarding so a new Discordian is equipped on day one and deprovisioned on exit.

Take on well-scoped projects with growing autonomy, and start turning the repetitive manual work you see in the queue into automation.

Participate in on-call rotations.

What you should have

Hands-on exposure across several parts of that surface, the more of it you have touched, the better. Breadth matters more than depth in any one area at this level.

A genuine automation instinct, even if early: you reach for automation before a runbook, and you lean on AI to write the scripts and glue that make manual work disappear.

Strong troubleshooting instincts and a habit of understanding the system, not just clearing the symptom.

A collaborative, low-ego, secure-by-design posture, clear written communication, and eagerness to grow across domains.

3+ years of experience providing IT Helpdesk support and exposure to managing backend IT systems (e.g. Okta, Jamf etc.) in high growth tech companies.

Bonus points

Exposure to SOC 2 or SOX access-review processes.

Background in high-growth consumer tech.

For this role, the Hiring Manager needs this person to be in the office 3 days a week.

The US base salary range for this full-time position is $124,000 to $155,00 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Common questions

Does Discord list a salary for this job?

Discord has not included pay in the posting.

Is this a remote, hybrid or office job?

No, it is an on-site job in California.

What does Discord look for in candidates?

The posting mentions at least 3 years of relevant experience and skills such as SaaS and Onboarding. Read the full description above for the complete list.

Where do I send my application to Discord?

Use the apply button on this page. It takes you to Discord's own application form, so your CV goes directly to their hiring team.

Is this job still open?

Discord published the role on October 1, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

Source: Discord careers page (job-boards.greenhouse.io). Applications go straight to the employer. We check the listing daily and remove it once it closes.