Okta

Senior Manager, Provisioning

Okta πŸ“ California, USA 🏒 On-site Posted Sep 14, 2026 via Okta careers
full-time πŸ“‚ Finance & Accounting 🏒 On-site 🏭 Technology

✨ Job Highlights

  • β˜…Pay: $174,000 to $240,000 a year
  • β˜…On-site: California
  • β˜…Full-time role in finance & accounting
  • β˜…Experience asked for: 8+ years
  • β˜…Education: Bachelor's degree
  • β˜…Apply directly on Okta's careers site
  • β˜…Posted September 14, 2026

Full Job Description

Senior Manager, Provisioning job at Okta in California

Okta is recruiting a Senior Manager, Provisioning to join the team in California. It is a full-time position. The advertised pay is $174,000 to $240,000 a year.

Okta describes the job as follows.

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are seeking an experienced, strategic, and operational leader to join our Order-to-Cash (O2C) organization as the Senior Manager, Provisioning.

In this role, you will define the operational vision, long-term roadmap, and fulfillment standards for our global provisioning function. You will lead a global team responsible for the timely, accurate execution of SaaS tenant activations, contract adjustments, and license fulfillments across all enterprise product lines. You will serve as the primary operational escalation point for executive leadership, technical support, and customers regarding fulfillment and order activation and deactivation while partnering closely with Sales, Deal Desk, Legal, and Business Technology.

Key Responsibilities

1. Strategic & Operational Leadership

  • Define Function Strategy: Establish and execute the operational roadmap, capacity models, and service-level agreements (SLAs) for global provisioning in alignment with Order-to-Cash (O2C) objectives.
  • Operational Excellence: Maintain rigorous queue governance, standard operating procedures (SOPs), and quality controls to drive high accuracy and throughput across all fulfillment queues.
  • Systems & Process Automation: Partner with Business Technology and Engineering teams to prioritize automation initiatives, API integrations, and system enhancements that reduce manual touchpoints.
  • 2. Escalations & Stakeholder Management

  • Leadership & Customer Escalations: Serve as the senior escalation point for urgent fulfillment requests, deprovisioning escalations, complex contract structures, technical support blockers, and direct enterprise customer inquiries.
  • Cross-Functional Collaboration: Partner with Sales, Deal Desk, Legal, and Billing to streamline order handoffs, validate non-standard contractual terms, and resolve operational blockers prior to fulfillment.
  • Executive Reporting: Provide regular operational readouts, KPI scorecards, and performance trends to senior leadership.
  • 3. Compliance, Audit & Quality Governance

  • Reconciliation & Integrity: Create and oversee regular reconciliation between CRM/ERP systems (Salesforce, NetSuite) and production fulfillment environments to ensure contract and tenant alignment.
  • Audit & SOX Readiness: Enforce strict adherence to internal controls, SOX requirements, and SOC compliance frameworks for all provisioning operations.
  • Specialized Compliance Standards: Support operational requirements for public sector and regulated environments (e.g., FedRAMP fulfillment protocols).
  • 4. Team Building & Talent Development

  • People Leadership: Lead, coach, and scale a high-performing, globally distributed operational team, cultivating a culture of accountability, precision, and operational ownership.
  • Talent Enablement: Build structured onboarding programs, competency frameworks, and clear career development paths to develop and retain talent.
  • Resource Management: Optimize global shift models and resource allocation to ensure resilient, continuous fulfillment coverage.
  • Qualifications

  • Experience: 8+ years of progressive experience in Provisioning, Support, Deal Operations, Sales Operations, or Order-to-Cash within an enterprise SaaS environment with a minimum of 4 in provisioning.
  • People Management: 4+ years of direct people-management experience leading and developing global or multi-site operational teams.
  • Domain Knowledge: In-depth understanding of the Quote-to-Cash (Q2C) lifecycle, SaaS subscription mechanics, and order-to-provisioning workflows.
  • Systems Proficiency: Hands-on experience with enterprise tools including Salesforce CPQ, NetSuite, and workflow/ticketing platforms (e.g., Jira, ServiceNow, or SFDC cases).
  • Compliance & Controls: Practical knowledge of SOX compliance, order verification controls, and audit processes.
  • Executive Presence: Strong communication and problem-solving skills with demonstrated experience managing high-visibility escalations with customers and senior leaders.
  • Education: Bachelor’s degree in Business Administration, Information Systems, Finance, or equivalent practical experience in addition to 8 above.
  • P25746_3549587

    The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $174,000 to $240,000 USD

    Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us .

    The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $156,000 to $215,000 USD

    The Okta Experience

  • Supporting Your Well-Being
  • Driving Social Impact
  • Developing Talent and Fostering Connection + Community
  • We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

    Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

    If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

    Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

    Questions about this job

    How much does this Senior Manager, Provisioning job pay?

    Okta advertises $174,000 to $240,000 a year for this role.

    Is the Senior Manager, Provisioning position remote?

    No, it is an on-site job in California.

    What does Okta look for in candidates?

    The posting mentions at least 8 years of relevant experience, a bachelor's degree or equivalent and skills such as Machine Learning, Salesforce, NetSuite and Jira. Read the full description above for the complete list.

    How do I apply for the Senior Manager, Provisioning job?

    Use the apply button on this page. It takes you to Okta's own application form, so your CV goes directly to their hiring team.

    Is this job still open?

    Okta published the role on September 14, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: Okta careers page (www.okta.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    Machine Learning Salesforce NetSuite Jira Stakeholder Management SaaS Onboarding

    🏒 About Okta

    Okta publishes its open roles on its own careers board. This page collects the Okta jobs that are live right now. Each listing links to Okta's application form, and we remove a listing once the employer closes it.

    Industry: Technology

    View Company Profile β†’
    $174,000 - $240,000 / yearly

    Yearly salary

    Apply on Company Site β†—
    🏒 Company Okta
    πŸ“ Location California, USA
    πŸ’Ό Job Type full-time
    🌐 Work Mode 🏒 On-site
    🏭 Industry Technology
    πŸ—“ Posted Date Sep 14, 2026
    πŸ”— Via Okta careers
    🎯 Experience 8+ years
    πŸŽ“ Education Bachelor's degree
    πŸ“… Deadline Dec 16, 2034

    About the Company

    Okta publishes its open roles on its own careers board. This page collects the Okta jobs that are live right…

    View Company β†’