Squarespace

Senior Product Director, Client Engagement Group

Squarespace πŸ“ New York, USA πŸ”€ Hybrid Posted Sep 10, 2026 via Squarespace careers
full-time πŸ“‚ Technology & IT πŸ”€ Hybrid 🏭 Technology

✨ Job Highlights

  • β˜…Pay: $323,000 to $435,000 a year
  • β˜…Hybrid: New York
  • β˜…Full-time role in technology & it
  • β˜…Experience asked for: 12+ years
  • β˜…Apply directly on Squarespace's careers site
  • β˜…Posted September 10, 2026

Full Job Description

Senior Product Director, Client Engagement Group job at Squarespace in New York

Squarespace is recruiting a Senior Product Director, Client Engagement Group to join the team in New York. It is a hybrid full-time role, so plan on splitting your week between home and the office. The salary range published with the job is $323,000 to $435,000 a year.

Squarespace describes the job as follows.

At Squarespace, we empower our product teams to solve hard problems in ways that our customers love and strengthen our business. As Senior Director of Product for the Client Engagement Group (CEG), you will lead the product strategy and execution for Squarespace's customer engagement platform: the CRM, email campaigns, automations, and transactional communications that enable our merchants to build lasting customer relationships and grow their businesses on Squarespace.

The Client Engagement Group sits at the center of Squarespace's growth strategy. Our marketing tools are a critical lever in increasing product attach, reducing merchant churn, and building a differentiated position in the service commerce landscape. You will own the vision for transforming our current communications offering into a unified customer engagement hub… one that competes with best-in-class tools while leveraging Squarespace's unique data and ecosystem advantages.

You will report directly to the President of Squarespace and serve as a member of the Product leadership team. You will have the option of working on-site (hybrid) at our NYC headquarters or remotely within the U.S.

You’ll Get To…

  • Define and drive the multi-year product vision and strategy for CEG - spanning CRM, email campaigns, automations, transactional communications, and emerging channels including SMS - with a clear line of sight to revenue growth and platform impact
  • Own the Email Campaigns business line end-to-end: report on revenue performance, develop engagement and GTM strategies, and lead roadmap decisions in close partnership with commercial and marketing stakeholders
  • Build toward a competitive, full-featured customer engagement platform by prioritizing investments in business CRM, transactional automations, flexible communication channels, and advanced segmentation that meet the sophisticated needs of today's service sellers
  • Lead, grow, and mentor a team of product managers across multiple product lines, setting a high bar for hypothesis-driven development, roadmap rigor, and customer-centricity
  • Partner with Engineering and Design functional leads to deliver outcomes across the team; step in to remove blockers and maintain velocity on high-priority initiatives
  • Collaborate across the Squarespace ecosystem - with Commerce, Growth, Financial Solutions, and GTM - to ensure CEG products are deeply integrated into the broader platform
  • Champion the use of Squarespace data and AI to create smarter automation flows, personalized outreach, and differentiated customer engagement experiences that competitors cannot easily replicate
  • Shape the process, craft, and standards for senior product leadership at Squarespace
  • Who We’re Looking For

  • 12+ years of product management experience, with a meaningful portion spent building and scaling customer engagement, CRM, marketing, or communications products
  • 5+ years leading and developing teams of product managers in complex, multi-product environments
  • Deep familiarity with the customer engagement and email service provider landscape; informed perspective on what it takes to compete with and differentiate from best-in-class marketing and CRM tools
  • Demonstrated ability to own a revenue-generating product line with accountability for business outcomes, not just product delivery
  • Strong strategic instincts paired with a bias for execution; comfortable operating at the intersection of vision-setting and unblocking day-to-day team work
  • Excellent communicator and cross-functional partner with the credibility to influence senior leadership and align stakeholders across product, engineering, commercial, and marketing functions
  • Experience applying hypothesis-driven development and experimentation to accelerate product-market fit and grow adoption
  • Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
  • Supplemental Life and Disability Insurance plans
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program
  • Retirement benefits with employer match
  • Flexible paid time off
  • 12 weeks paid parental leave and family care leave
  • Pretax commuter benefit
  • Education reimbursement
  • Employee donation match to community organizations
  • 7 Global Employee Resource Groups (ERGs)
  • Dog-friendly workplace
  • Free lunch and snacks
  • Private rooftop
  • Hack week twice per year
  • US Cash Compensation Range

    Cash Compensation Range: $323,000 - $435,000 USD

    The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

    In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

    About Squarespace

    Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

    Our Commitment

    Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

    #LI-Hybrid

    Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

    Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

    If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy .

    Common questions

    How much does this Senior Product Director, Client Engagement Group job pay?

    Squarespace advertises $323,000 to $435,000 a year for this role.

    Is the Senior Product Director, Client Engagement Group position remote?

    It is hybrid. You would work partly from home and partly from the office in New York.

    What does Squarespace look for in candidates?

    The posting mentions at least 12 years of relevant experience and skills such as Social Media. Read the full description above for the complete list.

    How do I apply for the Senior Product Director, Client Engagement Group job?

    Use the apply button on this page. It takes you to Squarespace's own application form, so your CV goes directly to their hiring team.

    Is this job still open?

    Squarespace published the role on September 10, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: Squarespace careers page (www.squarespace.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    Required Skills

    Social Media

    🏒 About Squarespace

    Squarespace publishes its open roles on its own careers board. This page collects the Squarespace jobs that are live right now. Each listing links to Squarespace's application form, and we remove a listing once the employer closes it.

    Industry: Technology

    View Company Profile β†’
    $323,000 - $435,000 / yearly

    Yearly salary

    Apply on Company Site β†—
    🏒 Company Squarespace
    πŸ“ Location New York, USA
    πŸ’Ό Job Type full-time
    🌐 Work Mode πŸ”€ Hybrid
    🏭 Industry Technology
    πŸ—“ Posted Date Sep 10, 2026
    πŸ”— Via Squarespace careers
    🎯 Experience 12+ years
    πŸ“… Deadline Dec 15, 2034

    About the Company

    Squarespace publishes its open roles on its own careers board. This page collects the Squarespace jobs that are live right…

    View Company β†’