Lyft

Operations Associate

Lyft 📍 Ohio, USA 🏢 On-site Posted Sep 3, 2026 via Lyft careers
full-time 📂 Operations & Logistics 🏢 On-site 🏭 Transportation & Logistics

✨ Job Highlights

  • ★Pay: $16.62 to $20.77 an hour
  • ★On-site: Ohio
  • ★Full-time role in operations & logistics
  • ★Apply directly on Lyft's careers site
  • ★Posted September 3, 2026

Full Job Description

Operations Associate job at Lyft in Ohio

Lyft is recruiting an Operations Associate to join the team in Ohio. It is a full-time position. The advertised pay is $16.62 to $20.77 an hour.

Lyft describes the job as follows.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Flexdrive, a subsidiary of Lyft provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Cleveland team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Cleveland sounds exciting, we would love to meet you!

Responsibilities:

  • Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns
  • Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents
  • Manages vehicle lot organization, vehicle transportation, and other daily rental operations
  • Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners
  • Builds trust and works effectively with others to achieve results and team goals
  • Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand
  • Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success
  • Experience:

  • 1+ year of experience in an in-person customer service role like retail, technical support or hospitality
  • Familiarity with the Cleveland area
  • Impeccable customer service and problem-solving skills
  • Excellent, clear verbal and written communication skills
  • What should come easy to you: patience, problem identifying and solving, de-escalating situations, teamwork, and self-governance
  • Team Player Mentality: We are all about THE TEAM, since we all know there is no “I” in TEAM
  • Bonus points if you love ride-sharing so much that you're a Lyft driver too!
  • Proficiency in other languages is considered a plus!
  • A valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required
  • Benefits:

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - team members get an exclusive opportunity to test new benefits of our Ridership Program
  • Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

    This role is on-site at a Lyft Flexdrive hub or office location full time. #Onsite

    The expected base pay range for this position in the Cleveland area is $16.62-$20.77, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

    Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

    Quick answers

    How much does this Operations Associate job pay?

    Lyft advertises $16.62 to $20.77 an hour for this role.

    Can I work remotely in this job?

    No, it is an on-site job in Ohio.

    How do I apply for the Operations Associate job?

    Use the apply button on this page. It takes you to Lyft's own application form, so your CV goes directly to their hiring team.

    Is this job still open?

    Lyft published the role on September 3, 2026. We check the employer's job board every day and take this page down when the role closes, so if you can read it, the job was still listed at our last check.

    Source: Lyft careers page (app.careerpuck.com). Applications go straight to the employer. We check the listing daily and remove it once it closes.

    🏢 About Lyft

    Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go. Ride by ride, we’re changing the way our world works. We imagine a world where cities feel small again. Where transportation and tech bring people together, instead of apart. We see the future as community-driven - and it starts with you.

    Industry: Transportation & Logistics

    View Company Profile →
    $16 - $20 / hourly

    Hourly salary

    Apply on Company Site ↗
    🏢 Company Lyft
    📍 Location Ohio, USA
    💼 Job Type full-time
    🌐 Work Mode 🏢 On-site
    🏭 Industry Transportation & Logistics
    🗓 Posted Date Sep 3, 2026
    🔗 Via Lyft careers
    📅 Deadline Dec 14, 2034

    About the Company

    Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the…

    View Company →